Shipping and Delivery
At CoopSahara , we ensure that cooperative products reach you safely, on time, and of the highest quality. Here are the details of our approved shipping and delivery policy:
1. Delivery areas
We currently offer delivery service within:
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All cities in Morocco through our transportation partners.
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International delivery capability is under development (to be announced later).
2. Delivery time
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Within Morocco: 2 to 5 working days depending on the city.
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Remote areas: Delivery may take an additional day.
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A shipping confirmation notification is sent to the customer once the order is processed.
3. Delivery fees
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Delivery fees are calculated automatically upon order completion based on city and weight.
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Free delivery offers are sometimes provided in the city of Guelmim or for orders exceeding a certain amount (announced in the offers).
4. Payment methods
- Cash on Delivery (COD) is available throughout Morocco.
- Bank transfer is also available.
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Electronic payment (by card or bank transfer) will be available soon.
5. Track order
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After confirming the order, the customer will be informed of the delivery time of his order according to the city he is in.
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Our customer service team is available to answer any questions about your order status.
6. Packaging and Protection
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We personally supervise the careful packaging of each product to ensure its safety during transportation.
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Environmentally friendly packaging materials are used whenever possible.
7. Our Responsibility
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We are committed to delivering the product as described on the platform.
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In case of damage or unjustified delay, the customer can contact us for a refund or appropriate compensation.
8. For shipping inquiries
e-mail:
contact@coopsahara.com
Phone:
+212 6 43536644
+212 6 77152461
+212 6 78062986
the address:
Guelmim - Morocco
