privacy policy

CoopSahara places the utmost importance on the privacy of its users and strives to ensure the protection of all personal data collected or processed during the use of the Site, Application, or any of our Services.

1. Information we collect

When you use the Platform, we may collect different types of information, including:

  • Personally identifiable information : such as name, phone number, email address, and address information, especially during registration or placing an order.

  • Technical information : such as device type, operating system, IP address, browsing history within the platform, and cookies.

  • Information related to cooperatives : such as products, prices, photos, descriptions and sales activities.

2. How we use this information

We use the information collected to:

  • Providing platform services efficiently and customizing them to the user.

  • Process orders, send confirmations, and coordinate delivery services.

  • Improving the user experience and technical performance of the platform.

  • Sending alerts, offers, or updates with the user's prior consent.

  • Analyze data and statistics to improve performance and engagement.

3. Data Protection

We follow technical and organizational security measures to protect your data from unauthorized access, modification, disclosure, or destruction.
Data is stored on secure servers, and we do not share it with any third party without your consent, except in legal cases or to perform a service (such as delivery companies or electronic payment).

4. Sharing information

We may share your data with trusted parties such as:

  • Delivery companies to ensure product delivery.

  • Payment service providers to process transactions.

  • Technical support teams when you need to solve a technical problem.

No sharing for commercial purposes with third parties will take place without your express consent.

5. User Rights

You have the right to:

  • Request to see the data we hold about you.

  • Modify or correct your personal data.

  • Request deletion of your account or information at any time.

  • Withdraw consent to the use of your data for marketing purposes.

To request any of these rights, you may contact us at: contact@coopsahara.com

6. Cookies Policy

We use cookies to improve your browsing experience, measure performance, and understand user preferences. You can control your cookie settings through your browser at any time.

7. Modifications to the Privacy Policy

We may update this policy from time to time, and users will be notified of any material changes. Your continued use of the platform constitutes your acceptance of these changes.

8. Contact Us

If you have any questions about our Privacy Policy or how we handle your data, please contact us via:

e-mail:
contact@coopsahara.com

Phone:
+212 6 43536644
+212 6 77152461
+212 6 78062986

the address:
Guelmim - Morocco